Ans: We support all major Windows-based accounting and tax applications, including QuickBooks Desktop, Sage 50, Drake Tax, Lacerte, ProSeries, Accounting CS, and more. If you have a specific application in mind, let us know, and we’ll confirm compatibility.
Ans: You can access your applications through Remote Desktop Protocol (RDP), RDWeb (web browser access), or RemoteApp. These options allow you to work from anywhere on any device.
Ans: We offer a pay-as-you-go model with no long-term contracts. You only pay for what you use, and you can scale your resources up or down anytime.
Ans: Our cloud servers come with enterprise-level antivirus, antimalware, Windows Defender, and firewalls. We also offer DUO Multi-Factor Authentication (MFA) for additional security.
Ans: We have data centers in Phoenix, Ashburn, Atlanta, and Washington, DC. All are HIPAA, HITECH, PCI-DSS, and SOC-2 compliant for maximum security and reliability.
Ans: We perform daily backups with four different layers of redundancy to ensure data safety. If needed, we can restore your services quickly in case of an issue.
Ans: We retain backups for 30 days by default, but we can customize backup retention based on your requirements.
Ans: Yes, as long as the application is compatible with Windows Server and does not violate any security policies. Our team can assist with installation and configuration.
Ans: Yes, our hosting plans are scalable. You can increase CPU, RAM, and storage as your business grows or reduce resources when needed.
Ans: Our Enterprise Plan provides a dedicated server environment, ensuring exclusive resources for better performance and security.
Ans: Pricing depends on the number of users, required resources (CPU, RAM, storage), and any additional services like DUO-MF
Ans: We offer both Standard (shared resources) and Enterprise (dedicated resources) plans.
Ans: No, our pricing is transparent. You only pay for what you use, and there are no hidden costs.
Ans: The cloud server can be accessed from any device—laptop, tablet, smartphone—and works seamlessly across all operating systems including Windows, Mac, and Linux.
Ans: Our data centers adhere to PCI-DSS, HIPAA, HITECH, and SOC-2 standards.
Ans: We currently offer Windows Server 2019 & 2022. Windows Server 2025 is in the evaluation phase and is not live at the moment.
Ans: Yes, almost all Windows-based applications are supported. You can use MS 365 Desktop apps on our servers if you have a Standard or Enterprise MS 365 subscription.
Ans: Yes! Free data migration is included in our services.
Ans: Standard Plan: Ideal for 1-2 users with light applications. Server resources are shared between multiple users. Enterprise Plan: Recommended for 3+ users. Resources are dedicated to a single company for better performance and security.
Ans: Yes, we offer 24x7 technical support via call, chat, and email at no additional cost.
Ans: Our team monitors server performance, applies updates, and optimizes resources. If any issue arises, our 24x7 support is available to resolve it.
Ans: We conduct Windows updates, application updates, performance optimization, and daily reboots during non-working hours to prevent disruptions.
Ans: Yes! We offer 24x7 technical support via phone, chat, and email at no additional cost.
Ans: We handle all Windows updates, application updates, server performance optimizations, and daily reboots during non-working hours to minimize disruptions.
Ans: Our servers are protected with Antivirus, Antimalware, Windows Defender, and Firewalls to ensure all-rounded protection.
Ans: Yes, we offer DUO-MFA for advanced security. It costs $5 per user per month.
Ans: We implement four-layer daily backups, so in case of a disaster, all data can be restored.
Ans: Our HIPAA, HITECH, PCI-DSS, and SOC-2 compliant data centers are located in Phoenix, Ashburn, Atlanta, and Washington DC.
Ans: We offer two hosting plans—Standard and Enterprise. The Standard Plan is ideal for 1-2 users with light applications (resources are shared among multiple companies). For businesses with more than 2 users or requiring dedicated resources, the Enterprise Plan is recommended.
Ans: We provide multiple access methods including Remote Desktop Protocol (RDP) with custom ports, RDWeb for browser-based access, and RemoteApp. This flexibility ensures you can choose the method that best suits your workflow.
Ans: Our cloud servers come with built-in Antivirus, Antimalware, Windows Defender, and Firewalls. Additionally, we offer DUO Multi-Factor Authentication (MFA) for advanced security at an extra cost of $5/user/month.
Ans: We perform daily data backups across four different layers, ensuring that all your data can be fully restored in the event of a disaster. This robust approach minimizes downtime and data loss.
Ans: Absolutely! We provide 24x7 technical support via phone, chat, and email to ensure you receive prompt assistance whenever you need it.
Ans: Our maintenance services include Windows updates, application updates, server performance optimization, and daily reboots, all scheduled during non-working hours to avoid disruptions.
Ans: Yes, our servers offer scalable resources that can be scaled up or down according to your needs. This flexible, pay-as-you-go model ensures you only pay for what you need.
Ans: Yes, in addition to the hosting service, you receive free data migration, daily backups, universal printing solutions, MS Word, MS Excel, and audio-video services—all designed to add value to your cloud hosting experience.
: The cloud server can be accessed from any device, including laptops, tablets, and smartphones, across all operating systems like Windows, Mac, and Linux.
Ans: Our cloud services are compliant with PCI-DSS, HIPAA, HITECH, and SOC-2 standards, ensuring top-tier security and data protection.
Ans: We provide Windows Server 2019 & 2022. Windows Server 2025 is currently under evaluation but not live yet.
Ans: Yes, almost all Windows-based applications are supported. You can use Microsoft 365 Desktop Apps on our cloud server if you have a Standard or Enterprise MS 365 subscription.
Ans: We keep 30 days of backups. If a file or folder is accidentally deleted, please contact us within 30 days for restoration. Cloud Hosting & Performance
Ans: You can host QuickBooks Desktop, Sage 50, Drake Tax, Lacerte, ProSeries, Accounting CS, and most other Windows-based accounting and tax applications.
Ans: You can connect to the server using Remote Desktop Protocol (RDP) with custom ports, RDWeb (browser-based access), or RemoteApp for seamless application usage.
Ans: Yes! Multiple users can work on the same application at the same time within their own dedicated desktop environment.
Ans: Yes, you can scale up or down your server resources as your business needs change. We offer a pay-as-you-go model with flexible resource adjustments.